A1:Yes, We are factory
Q2: How long is your delivery time?
A2: Generally it is 5-10 days if the goods are in stock. or it is 15 -20 days if the goods a re not in stock, it is according to quantity.
Q3: Do you provide samples? is it free or extra?
A3: Yes, Free Samples Means Customer pay sample and express cost in advance, we will refund all in the future orders
Q4: What is your terms of payment?
A4 : Payment <= 1000 USD 100% in advance. Payent> =1000 USD, 30% T/T in advance balance before shipping.
Q5:What is the MOQ?
A5: 50Pcs For Designs Already exist, 200Pcs for OEM/ODM Produce.
QG:Can I mix different designs?
A6: Yes, Sure
Q7:Can I get a lower price if I order large quantities ?
A7: Yes, cheaper prices with more bigger orders.
Q8:Can I add or dele te items from my order if, I change my mind ?
A8 : Yes, but you need to tell us asap. If your order has been done in our produce line, we cannot change it. It is about 2 days after confirming the orde r.
Q91 : Can I get the pre - production sample ?
A9:Ye s, we will send you pre-produce sample after you confirm, then we will start production
Q10: When you ship my order?
AlO: Normally 5-30 days after receiving your payment, according to quantity packing and other request.
Q11: How about the quality guarantee period?
A11: All Products got 1 Year Warranty.
Q12 : How can you guarantee the producion quality ?
A12: our production quality follow CPSIA & Oeko-Text standard 100 We have 15 years experience of QC team.We have strictly quality control system in our productionpro cess. We have 4 times inspection for every finished product before package Third part in spection acceptable